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Ordering and Paying

Do you take telephone orders?

Unfortunately we don't take telephone orders at this time, though we hope to introduce this in the future.

Do you offer any credit payment options?

We don't offer credit payment options at this time - this is one of the features we will be introducing in the future. Please subscribe to our newsletter to get news of this feature.

Can I cancel my order?

Once an order has been made we immediately schedule delivery so unfortunately it is not possible to cancel an order before you take delivery. We do offer a 14 day return policy so it is possible to return an item, however this will be subject to a return charge. See our Delivery Information for details.

How do I redeem my discount code?

Discount codes can be applied to your order when you checkout. Make sure to sign up to our newsletter to get access to exclusive offers and promotions. 

Do sold out items come back into stock?

Yes, most of our items come back into stock. We constantly introduce new items though - so a small percentage we don't restock. You can drop us an email to ask about specific items and we will let you know if and when we expect them to be available.